Privacy Policy

Consent

In specific situations, we can collect and process your data with your
consent.

When collecting your personal data, we’ll always make clear to your which
data is necessary in connection with a particular service.

Contractual obligations

In certain circumstances, we need your personal data to comply with our
contractual obligations to provide a service.

Legal compliance

If the law requires us to, we may need to collect and process your data.

Legitimate interest

In specific situations, we require your data to pursue our legitimate
interests in a way which might reasonably be expected as part of running our
business and which does not materially impact your rights, freedom or
interests.

Your right to withdraw consent

Whenever you have given us your consent to use your personal data, you
have the right to change your mind at any time and withdraw that consent
however we will still be required to hold your information under contractual
obligations if you have used our services and we have invoiced you, this
information will be held for five years following the relevant tax year.

What sort of personal data do we collect?

If you
request a service from Stonehenge Pet Services we will require only
information and personal data, detailed on our agreement form relevant to
providing the requested service.
Your
social media username, if you interact with us through those channels, to
help us respond to your comments, questions or feedback.

How your data is stored?

We know how much data security matters to all our customers. With this in
mind we will treat your data with the utmost care and take all appropriate
steps to protect it.

Access to your personal data is password protected when held in
cloud-based software or secured in a locked cabinet.

The systems used for processing and storing your data are password
protected and encrypted.

Any keys used to access properties are labelled in a coded manner without
any personal information.

How long will we keep your personal data?

Whenever we collect or process your personal data, we’ll only keep it for
as long as is necessary for the purpose for which it was collected.

At the end of that retention period, your data will either be deleted
completely or anonymised, for example by aggregation with other data so that it
can be used in a non-identifiable way for statistical analysis and business
planning.

Service requests

When you enquire about our services, we’ll keep the personal data you give
us for five years after the relevant tax year so we can comply with our legal
and contractual obligations.

Compliance of online software Privacy Statements

Privacy Policy for Microsoft: https://www.microsoft.com/en-us/trustcenter/privacy/

Privacy Policy for Google: https://policies.google.com/privacy

We are now a Founding Member with Holistic Dog Training Alliance

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